Last updated: March 2025
Business Operator:
ABC AUSTRIAN BUSINESS COMPANY LIMITED
Company number: 10894419
Registered office:
99a High Road
Beeston
Nottingham
England
NG9 2LH
Trading as: LAN Automation (Live Automation Now)
Email: sales@lanautomation.com
Website: https://lanautomation.com
1. Introduction
ABC AUSTRIAN BUSINESS COMPANY LIMITED (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase The Legacy Systems Survival Guide (“the Guide”).
This policy complies with:
- The UK General Data Protection Regulation (UK GDPR)
- The EU General Data Protection Regulation (EU GDPR)
- The Data Protection Act 2018
- Stripe’s data handling and privacy requirements
2. Data Controller
The data controller responsible for your personal data is:
ABC AUSTRIAN BUSINESS COMPANY LIMITED
99a High Road, Beeston, Nottingham, England, NG9 2LH
Email: sales@lanautomation.com
3. What Data We Collect
We collect the following categories of personal data:
3.1 Data You Provide Directly
- Full name
- Email address
- Billing address
- Payment information (processed by Stripe — we never see or store full card details)
3.2 Data Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring URL
3.3 Data from Third Parties
- Stripe may share transaction confirmation data (e.g. payment status, last 4 digits of card) with us for order fulfilment purposes.
4. How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing your purchase and delivering the Guide | Contract performance |
| Sending your download link via email | Contract performance |
| Responding to support or refund requests | Contract performance / Legitimate interests |
| Complying with legal and tax obligations | Legal obligation |
| Fraud prevention and security | Legitimate interests |
| Sending occasional product updates or offers (with consent) | Consent |
| Improving our website and services | Legitimate interests |
We will never use your data for purposes incompatible with those listed above without your prior consent.
5. Payment Processing (Stripe)
Payments are processed by Stripe, Inc., our third-party payment service provider.
- Stripe collects and processes your payment card details directly and securely.
- We do not receive, store, or have access to your full card number, CVV, or expiry date.
- Stripe is PCI-DSS Level 1 compliant, the highest level of payment security certification.
- Stripe’s processing of your data is governed by their own Privacy Policy: https://stripe.com/privacy
By completing a purchase, you also agree to Stripe’s terms of service and privacy policy.
6. Email Delivery
We use your email address to:
- Deliver your Guide download link
- Send purchase confirmation and receipts
- Respond to support or refund requests
- Send relevant product updates or offers (only where you have given consent or where permitted by law)
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at sales@lanautomation.com.
7. Cookies
Our website may use cookies and similar tracking technologies to:
- Ensure the website functions correctly
- Analyse website traffic and usage patterns
- Remember your preferences
Types of cookies we may use:
| Cookie Type | Purpose |
|---|---|
| Essential | Required for the website to function |
| Analytics | Help us understand how visitors use the site |
| Marketing | Track conversions from advertising (if applicable) |
You can control or disable cookies through your browser settings. Disabling essential cookies may affect website functionality.
8. Data Sharing & Third Parties
We do not sell your personal data. We may share your data only with:
- Stripe — for payment processing
- Email service providers — for delivering your download link and communications
- Legal or regulatory authorities — where required by law
- Professional advisors — such as accountants or lawyers, under strict confidentiality obligations
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
9. International Data Transfers
Your data may be transferred to and processed in countries outside the UK or European Economic Area (EEA), including the United States (e.g. via Stripe’s servers).
Where such transfers occur, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Transfers to countries with an adequacy decision
10. Data Retention
We retain your personal data only for as long as necessary:
| Data Type | Retention Period |
|---|---|
| Purchase & billing records | 7 years (legal/tax obligation) |
| Email correspondence | 3 years from last contact |
| Download access logs | 12 months |
| Marketing consent records | Until consent is withdrawn |
After the applicable retention period, your data is securely deleted or anonymised.
11. Your Rights
Under UK GDPR and EU GDPR, you have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data (“right to be forgotten”)
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at:
sales@lanautomation.com
We will respond within 30 days of receiving your request. We may need to verify your identity before processing your request.
12. Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority:
UK residents:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113
EU residents:
Contact your local Data Protection Authority (DPA).
We would, however, appreciate the opportunity to address your concerns directly before you contact a regulator. Please reach out to us first at sales@lanautomation.com.
13. Children’s Privacy
Our website and products are intended for business professionals and adults only. We do not knowingly collect personal data from individuals under the age of 18.
If you believe a minor has submitted personal data to us, please contact us immediately and we will delete it promptly.
14. Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures, including:
- SSL/TLS encryption on all web pages
- Stripe’s PCI-DSS Level 1 compliant payment processing
- Restricted internal access to personal data
- Regular review of our data handling practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
15. Links to Third-Party Websites
Our website may contain links to third-party websites (e.g. Stripe, Google Fonts). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Applicable law or regulation
- Our data processing practices
- Third-party service providers
The “Last updated” date at the top of this page will be revised accordingly. We encourage you to review this policy periodically.
17. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
ABC AUSTRIAN BUSINESS COMPANY LIMITED
Trading as: LAN Automation (Live Automation Now)
99a High Road
Beeston
Nottingham
England
NG9 2LH